Our Leadership

Agency employee meeting with a new client
Murray Tough

Murray Tough

Owner and Operator

Murray brings over twenty years of varied business experience to his role at Serenity Home Care, helping to make us one of the leading home care agencies in Victoria, BC and the surrounding areas.

An active volunteer in his community, Murray has served on the boards of industry associations, organized school science fairs, and is an active community volunteer.  Murray is a past Assistant Governor for Rotary International District 5020, a past President of the Harbourside Rotary Club and a past Board Chair for Island Prostate Centre.

Kathy Tough

Kathy Tough

Owner and Operator

For over twenty years, Kathy has been a leader in community service organizations as the Executive Director of a YMCA and a YWCA and a Community Recreation Consultant with the City of Calgary. Kathy has served on the boards of a number of community organizations including the Harbourside Rotary Club.

In addition, she volunteers at numerous sporting events throughout the community. 

Diana Zinck

Scheduler

Diana is our Scheduler. Her primary role is to match our clients with the caregivers that will serve them best. She says that she loves the satisfaction she gets every time a client tells her that they don’t know what they would have done without us.

Outside of work, Diana’s favourite activity is reading, especially on a beach! She is a self-professed movie junkie and an avid golfer. Diana moved to Victoria to be closer to her sister and her niece. She says it is the best move she ever made. She loves the bond that she shares with her niece.

Sofia Hanley

Scheduler

Sofia is Serenity Home Care’s Care Coordinator. She is responsible for managing changes, updates, or additions in a client’s care. Sofia is the liaison between the clients, their families, and the caregivers. She loves giving our clients and their families the peace of mind knowing their care is in good hands. She believes the key to being a good care coordinator is attention to detail, listening, and putting yourself in the shoes of the client.

Outside of work, Sofia is passionate about health and fitness. She is a certified personal trainer. Fun fact about Sofia: She grew up in a multi-lingual household and speaks four languages!